GDPR Personal Data Usage
3rd Party Disclosure
3rd Party Links
Fair Information Practices
Our Contact Information
What personal information do we collect from the people who visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information (via PayPal) or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.
We collect information from you when you provide us with feedback on our products or services as well.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To improve our website in order to better serve you.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
- To follow up with them after correspondence (live chat, email or phone inquiries).
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
GDPR Data Processing & Controlling
Nature’s Edge Therapy Center (NETC) processes Personal Data both as a Processor and as a Controller as defined in the Directive and the GDPR (General Data Protection Regulation, as it applies to persons located in the European Union or EU). We process Personal Data when someone in the EU consents in order to receive mailings, downloadable files, marketing materials, inquiries, make payments etc.
The Nature’s Edge Therapy Center entity, with which you as the “User” entered into an agreement while using our website’s platforms, will be the Controller for User Data as outlined above in the sections detailing how and when we collect User Data. As outlined in the section on “How We Use your Information”, NETC also acts in accordance with the Directive and GDPR as the Data Processor.
NETC adheres to the Directive of 1995 as well as the GDPR (effective May 25, 2018). As a result, NETC processes all User Data supplied by persons in the EU separately from those not in the EU. EU Data is still processed in accordance with all the highest security regulations and best practices, as is all of our User Data. Express consent for all communications and marketing is obtained from those in the EU and destroyed as soon as it is no longer required. All transactions and collection of Data processed internally are done in accordance with this Data Processing Agreement.
Under the GDPR Users have the right to request access to any information we have on you. You can do this by contacting us at [email protected] We will provide you with a copy of the data we have on file for you if you request it. In order to comply with your request and ensure we secure your information, we will ask you to verify your identity. We will fulfill access requests electronically unless specifically asked to send information in a different format. Any requests after the first one are subject to an administrative fee.
If you believe the information we have on file for you is incorrect, please email us and we will update our records. Any information that is no longer needed for the purpose for which we collected it will be deleted. If you want us to delete your information at any time and for any reason, that’s fine. Just get in touch with us at [email protected] and let us know.
Some portions of our site require Personal Data in order to access or utilize their functionality (for example, creating a profile on the site so you can comment on blog posts requires your email address). You are under no obligation to ever provide this information, but those portions of the site which require it will not work for you. Likewise, if you do not supply certain forms of Data (as on the Contact Form) we may not be able to reply to you or assist you with any issues.
If you are visiting the NETC website from outside the United States (US), please be aware that you are sending your Personal Data to the United States since that is where our servers are located. However, we do not send any of this data anywhere else. It is not transferred or sold to any entity outside the country.
Do we use ‘cookies’?
- Help remember and process the items in the shopping cart.
- Understand and save user’s preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have implemented the following:
- Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Can change your personal information:
- By logging in to your account
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
- Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions/link at the bottom of each email and we will promptly remove you from ALL correspondence.
2523 14 3/4 Ave.
Rice Lake, WI 54868
Last Updated on January 11, 2019